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Refund Policy

INFLUENCERS.AE REFUND POLICY

Refunds

  • Influncers.ae WILL NOT ISSUE REFUNDS FOR ANY VALID PAYMENTS MADE TO ACTIVE ACCOUNTS. Valid payments are defined as charges incurred by the subscriber on an active in an amount correlating to the account’s corresponding subscription plan.
  • Influncers.ae IS NOT RESPONSIBLE FOR ANY CHARGES INCURRED ON AN ACTIVE SUBSCRIPTION DUE TO A FAILURE TO DEACTIVATE THE SUBSCRIPTION BEFORE THE BEGINNING OF A BILLING CYCLE. We are also not responsible for payments incurred on “unused” active accounts.
  • If you wish to dispute any charges, you must notify Influncers.ae within sixty 60 days after the date of the disputed invoice. Under no circumstances will Influncers.ae issue a refund for transactions more than 120 days old. Any requests for a refund will be met in accordance to these terms.

Deactivation and Downgrades

  • Users can cancel their accounts at any time by simply clicking on the “cancel my account” button found in the billing section of your dashboard. Deactivating your subscription means that your account will be cancelled and you will no longer be billed. Influencers.ae is not responsible for retrieving past messaging items (i.e. public social media content) after cancellation. There are no refunds for partial months.
  • The cancellation of your Account is your sole right and remedy with respect to any dispute with Influencers.ae. This includes, but is not limited to, any dispute related to, or arising out of: (a) this Agreement or our enforcement or application of this Agreement; (b) Programs conducted through the sites or any change therein; (c) your ability to access and/or use the sites; or (d) the amount or type of fees, surcharges, billing methods or any change to the fees, surcharges or billing methods.
  • If you would like downgrade your current subscription package, you may contact your Influencers.ae account representative, or email your request to our Customer support team at info@influencers.ae. A downgrade may result in deletion of data and visuals to accommodate for functionality supported in each of the respective subscriptions packages.

Credits

  • Influncers.ae, may at its sole and absolute discretion, issue Credits at any time to, to anyone, for any reason. Credits can be issued in the form of complimentary subscription periods, promo codes, complimentary upgrades, discounts, or other considerations. The form and amount of any such credits are at our sole discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future, under any circumstance.